Course Overview

If you are working with ISO 9001 in your day-to-day business or you want to know about quality management and take advantage of the opportunities in this sector - this course is what you need. This course develops the necessary skills to assess and report on the conformance and effectiveness of organizational processes in relation to ISO 9001:2015. You’ll learn how to initiate an audit, prepare and conduct audit activities, compile and distribute audit reports and complete follow-up activities.

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What is ISO 9001?

ISO 9001 is the international standard for creating a Quality Management Systems (QMS), published by ISO (the International Organization for Standardization). The standard was most recently updated in 2015, and it is referred to as ISO 9001:2015.

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Course Objectives

• Understand the requirements of ISO 9001:2015

• Understanding customer focus and continual improvement in organizations

• Define the audit scope, criteria, frequency, methodologies, responsibilities and requirements

• How to carry out documentation review, interviews and site inspection during an audit

• Be able to plan, prepare and execute integrated management system internal audit effectively

• Develop the skills of evaluating the significance of audit findings and developing appropriate corrective measures

• Preparation of audit report

• How to fill out the non-conformance form

• How to close non-conformities

Course Content

• Introduction to quality management systems (QMS)

• ISO 9001 family of documents

• Analyze ISO 9001 standard

• Apply ISO 90015 standard

• Product realization process

• ISO 9001:2015 auditing specifics

• Types of audits

• Audit approaches

• Audit objectives, scope, and criteria

• Auditor competence

• Auditor principles and methods

• Audit program

• Audit roles and responsibilities

• Audit techniques

• Gather information

• Audit cycle

• Final Test

Who Should Attend?

Those responsible for planning and scheduling an internal audit program for ISO 9001:2015 and those who must perform audits to ISO 9001:2015, manufacturing, suppliers, managers, or anyone interested in conducting first-party, second-party, or third-party audits.

Course Methodology

The course will include a series of presentations, as well as a variety of group work activities, discussions, various exercises and tasks facilitated by the trainer. This will ensure full engagement with the topics. Participants will be provided with all materials and further reading to take home as well as a list of useful resources to explore in their own time

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How do I register?

You can register by emailing training@mselect.com with the following details:

• Full Name

• City/Town

• Email Address

• Phone number

• Name of the course

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