Job purpose
The role of a hostess is crucial in creating a welcoming atmosphere for guests at a restaurant or event.
Key Responsibilities
- Welcome guests to the restaurant
- Escort customers to their assigned tables
- Provide menus and announce the name of the assigned waiter/waitress
- Cater to guests requiring extra attention (e.g. children, elderly)
- Coordinate with guest relations and the floor supervisor regarding available seating options and new bookings
- Provide accurate wait times and monitor waiting lists
- Inform clients about new promotions
- Assist in collecting client feedback
- Greet customers upon their departure
Requirements
- Iraqi nationality
- Previous experience as a Hostess or in customer service is preferred (Minimum 1 year)
- Excellent communication and interpersonal skills
- Well-groomed and professional appearance
- Ability to work in a fast-paced environment
- Strong organizational skills and attention to detail
- Fluent in Arabic; English proficiency is an advantage
*Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process.