Job Purpose
We are seeking an experienced HR Manager with a background in the hotel industry. The ideal candidate will effectively manage HR operations, develop strategic initiatives, and maintain professional employee relations.
Key Responsibilities
Organizational Vision and Culture:
- Uphold the company’s vision, mission, and values
- Foster a high-quality service culture that exceeds guest expectations
- Provide learning and development opportunities for employee growth
- Understand financial management to support departmental goals
- Oversee daily HR operations, including staff housing and canteen management as needed
- Set and achieve annual goals for the HR department
- Ensure compliance with all HR policies and procedures
- Lead recruitment efforts for both senior and junior positions
- Address employee relations issues and conduct investigations into complaints
- Guide disciplinary processes and monitor staff turnover rates
- Develop and coordinate training programs, including anti-harassment and anti-discrimination training
- Assist in budget planning, particularly for staffing and employee-related costs
- Ensure compliance with health and safety standards within the hotel
- Organize health and safety training and awareness programs
- Participate in the planning of health and safety strategies
- Ensure the availability of necessary resources for health and safety practices
- Empower employees to halt work if they perceive unsafe conditions
Key Qualities Required
Team Spirit:
- Support colleagues when needed
- Maintain a positive attitude towards others and the company
- Listen actively and demonstrate care for others
- Seek improvements in work processes
- Learn from best practices within the industry
- Think creatively and share ideas confidently
- Strive to exceed goals and expectations
- Demonstrate belief in your role and the company’s mission
- Commit to continuous learning and take initiative
Requirements
- Ability to use computers for accessing, analyzing, and retrieving information
- Good knowledge of payroll, employee benefits, and HR policies
- Skills to create and monitor goals and strategies for the hotel and staff
*Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process.