Job Purpose
We are looking to hire a qualified, experienced, and dedicated IT Engineer who is an expert in ERP system migration, IT infrastructure management, cybersecurity, and firewall management. The ideal candidate will take full responsibility for the seamless migration of our existing ERP system to a new one and oversee various other critical IT functions, ensuring the integrity, security, and efficiency of the company’s IT systems.
Key Responsibilities
- Infrastructure Management: Oversee and maintain the organization’s IT infrastructure, including servers, storage, networking, and other IT equipment, ensuring optimal performance and reliability
- End-User Support: Provide technical support to end users, troubleshoot hardware and software issues, and ensure smooth day-to-day operations of all IT systems
- SAP Migration: Led the migration of the current ERP system (SAP) to a new ERP platform, including planning, data migration, system configuration, and post-migration testing
- IP Phone Management: Manage and maintain IP phone systems, ensuring proper installation, configuration, and ongoing support for communication systems
- Printer Management: Oversee the management of printers, ensuring functionality and resolving any issues related to print infrastructure
- IT Asset Management
- Information Security Management (InfoSec): Implement and manage cybersecurity protocols, including firewalls, antivirus systems, encryption, and access controls, to ensure organizational data protection
- CCTV & Access Control Management
Requirements
- Bachelor’s degree in information technology, Computer Science, or a related field (or equivalent experience)
- Proven 7-10 years’ experience in ERP system migrations, especially SAP or similar enterprise systems
- Strong expertise in IT infrastructure management, including server, storage, and networking
- Hands-on experience in cybersecurity, firewall management, and information security protocols
- Experience with IP phone systems, MDM, CCTV systems, and access control
- Solid understanding of IT asset management and maintaining accurate records of IT hardware and software
- Proficiency in managing end-user support and troubleshooting a variety of IT issues
- Familiarity with Microsoft Office applications (Word, Excel, Outlook) and other relevant IT management tools
- Strong problem-solving skills, attention to detail, and the ability to work under pressure
*Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process.