ROLE OBJECTIVE
The IT Responsible acts as a partner to the local business functions supporting in all questions of Information management and technique. He is the interface between the local business and Group IT, communicating all relevant IT subjects and news. He is responsible for IT within the country.
RESPONSIBILITIES
- Defines local IT strategies, supports and tracks global IT strategies
- Enforcement of Global Policies and Solutions
- Cooperation with AREA IT and central IT organization
- Purchase, Administration and Maintenance of IT clients including mobile devices
- Administration and Maintenance IT infrastructure (files- application server and all area network components)
- User account administration of central cloud solution and local applications
- Direct IT support for users related to client topics and incidents
- Coordination of tasks with external IT-partner
- Coordination of the IT budget with the local controller
- Ensuring the availability of systems and data, security and compliance
- Support business in IT projects/tasks and Applications like ERP and CRM
COMPETENCES AND SKILLS
- Understands the complexity of the company’s IT landscape and IT management culture
- Project management skills
- General managerial and communication skills
- Personal management/development
KEY QUALIFICATIONS
- University degree (BA) or equivalent in IT, MIS.; or equivalent related experience and training
- Minimum of 3 years of relevant experience
- Ability to effectively work in a multi-gender, multi-national work team; whilst displaying particular sensitivity towards cultural differences
- Excellent planning, analytical and organizational skills
- Ability to understand, interpret and anticipate operating environment
COMPETENCIES REQUIRED
- Attendance/Punctuality: consistently at work and on time; Ensures work responsibilities are covered when absent. Commits to long hours of work when necessary, in order to fulfil organizational requirements.
- Interpersonal Skills Required - Exhibits objectivity and openness to others' views. Highly pro-active, disciplined and well organized.
- Teamwork Spirit - Balances team and individual responsibilities. Puts success of team above own interests. Able to build morale and group commitments to goals and objectives. Gives and welcomes feedback, while contributing to build a positive team spirit.
- Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments
- Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time Supports organization's goals and values
- Dependability - Capacity to handle a heavy work volume and multiple priorities. Follows instructions, responds to management direction. Strong multitasking skills
- Ethics - Inspires the trust of others. Works with integrity and ethically; upholds organizational values and maintains confidentiality (particularly in relation to the auditing process)
- Written Communication -Writes clearly and informatively. Edits work for spelling and grammar. Presents numerical data effectively. Able to read and interpret written information in English, Kurdish and Arabic
*Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process.