Job Purpose
The OLP (Online Training Platform, LMS) Training Coordinator is a key figure in the field’s training framework, primarily responsible for identifying training needs, managing training schedules, and ensuring the alignment of course content with user requirements on the Online Learning Platform (OLP). This role entails close collaboration with the OLP Content Manager to keep training programs current and relevant, assessing training effectiveness, and handling essential administrative tasks to ensure the smooth execution of training initiatives.
KEY ACCOUNTABILITIES
- Oversee the operation and utilization of the Online Learning Platform (OLP), ensuring that it effectively meets the learning and development needs of field’s workforce
- Collaborate with relevant stakeholders to identify eLearning needs and competency gaps within the organization, leveraging data analysis and direct feedback to inform eLearning strategy and content development
- Work in partnership with the OLP Content Manager to guarantee that eLearning materials are continually refreshed, engaging, and aligned with current training standards, organizational goals, and user expectations
- Utilize user feedback and analytics to gauge the success of eLearning programs, making data-driven decisions to adapt and improve the eLearning content and delivery methods
- Handle administrative duties associated with eLearning provision, including communication with learners, setting up and sending system notifications, enrolment management, and feedback collection to inform future improvements
- Ensure effective communication channels are maintained between learners, eLearning content creators, and technical support teams to facilitate a seamless and productive eLearning experience
- Actively contribute to the enhancement of the OLP by offering feedback and innovative ideas that aim to increase user engagement, satisfaction, and educational outcomes
REQUIREMENTS
Qualification & Training requirements:
- Bachelor's degree in Human Resources, Education, Business Administration, or related field
- Proven experience in training coordination is a plus
- 1-3 years’ experience in training coordination or a similar role, with a focus on online or digital learning environments
- Experience with Learning Management Systems (LMS) is a plus
- Proficiency in Microsoft Office
- Advanced English proficiency
- Strong organizational and time management skills, with the ability to manage multiple training schedules and user needs effectively
- Strong communication and interpersonal skills
- Analytical skills to evaluate training effectiveness and identify areas for improvement
- Customer service oriented, with a focus on providing a positive and effective learning experience for all users
- Ability to work in a fast-paced environment and adapt to changing training needs and technologies
*Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process.