Job purpose
Reporting to the Company External Affairs Manager, the Social Performance Manager coordinates the interface between the Company and local communities impacted by Company operations. He/she is responsible for maintaining and updating Company’s social performance processes and procedures and designing and implementing metrics and KPIs to measure Company’s social performance as it pertains to Company’s neighboring communities. He/she is also responsible for coordinating with Company’s Community Liaison Officers (CLOs) and supporting their professional development.
Key Responsibilities:
- Manage the Permit to Work Coordination Facility and resources, including inventory and office needs to ensure effective operation/implementation of the PTW procedure at Facilities controlled areas
- Manage expectations on service standards (catering, laundry, cleaning, pest control, waste management, reception, accommodation, greenery, grounds, electrical, plumbing, HVAC, carpentry, office supplies, office management, accommodation, cost control etc)
- Support the Facilities department on the development and execution of minor projects
- Oversee the upkeep of key documents including asset registers, as-built, layout drawings, schematics, diagrams, work process descriptions
- Control and coordinate work carried out by all departments and contractors within Facilities controlled locations to ensure that no conflicting permits are issued
- Ensure the operation of the PTW procedure and PtW office operation is not impaired by shift handovers and ensure you are always available to support customers
- Provide support to all departments and contractors to ensure their compliance with the permit to work procedure
- Maintain a filing system to ensure all completed work permits and isolations are stored onsite for a period of 1 Year
- Maintain a register of all system users, authorized persons, undertake permit to work audits
- Training, coaching/mentoring of the staff and contractors on permit to work and risk assessment
- Perform other ADHOC duties or assignments as assigned from FM Management
REQUIREMENTS
Qualification & Training requirements:
- BSc degree or related planning or engineering. Or equivalent experience in FM functions
- Previous Permit to Work experience is preferred or camp management function
- 3-5 years’ experience in facilities management function as a supervisor
- Proven ability to operate with minimum supervision in a site execution environment, including good communication and interpersonal skills
- English - Intermediate Level
- Intermediate Skill in Using Microsoft applications including (Word, Excel, Power Point, Outlook)
*Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process.