JOB PURPOSE
Oversee and manage all logistics operations to ensure timely, efficient, and accurate handling, storage, and distribution of products. This includes maintaining optimal stock levels in commercial warehouses and enhancing the efficiency and accuracy of logistical processes.
KEY ACCOUNTABILITIES
Finished Goods Warehouse:
- Directly guide Warehouse Teams to optimize asset utilization, focusing on efficient layout, load planning, and process execution
- Ensure Warehouse Assets comply with local regulatory standards and insurance requirements
- Manage and optimize Forklift Trucks (FLT)
- Effectively oversee inventory to prevent losses due to expiration, breakages, unaccounted items, or out of stocks within your area of influence
- Plan, forecast, and report on logistics, costs, and business performance according to company requirements
- Liaise & coordinate with other Logistics operations in different locations to ensure best practice applied and ensure smooth communication between team and others
- Ensure logistics achieve and adhere to Service Level Agreement to sustain cost-effectiveness and quality
- Manage business logistics projects
- Prepare annual budgets for the warehouse and logistics team
- Follow up budgets through the year
- Monitor the financial performance of logistic operations’ activities versus budgets so that areas of unsatisfactory performance are identified and rectified promptly
- Identify potential performance improvement opportunities
- Design and recommend the capital investment plans and alternatives for the warehouse infrastructure
- Organize and supervise the activities and work of the respective teams to ensure that all work within the specific area of logistics operations is carried out in an efficient manner which is consistent with operating procedures and policy
- Safety, Quality & Environment:
- Ensure all relevant safety, quality and environmental policies, procedures and controls are adhered to so that employee safety, legislative compliance, delivery of high-quality products/service and a responsible environmental attitude can be guaranteed
- Manage the human resourcing requirements of the department
- Manage the recruitment of the correct staff for the roles in collaboration with our HR Department
- Manage the execution of the corporate HR procedures & Policies
- Conduct Performance Management of direct reports
- Be a coach and mentor for direct reports
- Build a strong H&S culture within the Warehouse and Logistics department
- Define the training needs for the staff (especially the needs related to training of staff on operational procedures
- Manage the development of the training materials
- Manage the delivery of the training to staff
- Ensure that SOPs are understood and executed accordingly
TRAVEL REQUIREMENTS
- Travel between Erbil and Sulaymaniyah warehouses and ad-hoc visits to Baghdad
QUALIFICATIONS
- Relevant BCom degree or 3-year relevant equivalent.
- Excellent English skills (Arabic is an added advantage).
- Ability to manage numerous tasks.
- Advanced excel knowledge
- Good people management skills
- Ability to present logistics performance and supported data in a comprehensive way to top manage
- Expertise in warehouse processes and their interconnections
- In-depth understanding of Settlement, Proof of Delivery, and Stock Management
- Insight into warehouse performance metrics and influences
- Knowledge of effective Asset Care
- Proficiency in systems
- Comprehensive understanding of warehouse and distribution KPIs
- Familiarity with HR and IR policies
- Proficient in managing employee relations and fostering a positive IR environment
- Skilled in coaching and team development
- Initiative within process guidelines and decisive problem-solving
- Competent in technology use
- Ability to maintain operational standards
- Strong in conflict resolution, attention to detail, and communication
- Customer-focused, especially towards drivers
- Promotes dignity, respect, self-management, continuous improvement, motivation, discipline, and ethical behavior
- 3-5 years of experience in logistics
- 3-5 years of experience in a supervisor level with a proven track record
- Experience is stock management and logistics
- Experience in working with ERP systems
*Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process.