Key Responsibilities
- Identify key stakeholders, assess change readiness, and conduct a change impact assessment to identify key impacts
- Develop a change management strategy based on the change history, scope and the groups being impacted by the change
- Identify potential people-side risks and anticipated points of resistance and develop specific plans to mitigate or address the concerns
- Develop a set of actionable and targeted change management plans – including a communication plan, sponsor roadmap, coaching plan, training plan and resistance management plan
- Establish, equip, and deploy a sustainable Change Network
- Deliver impactful communications to various user groups based on communication needs
- Training design, management training delivery and effectiveness measurement
- Change KPI design, adoption measurement, monitoring and course correction
- An end-to-end Change Management Support for a project will include: Leadership Alignment, Change Readiness Assessment, Change Impact Assessment, Stakeholder Analysis and Engagement, Role Alignment, Impactful Communications, Digital Learning Strategy and Execution, Adoption Tracking and Measurement (Benefits Realization)
- Conduct Change Impact Assessment (CIA) to identify key impacts, assess change readiness and identify key stakeholders
- Conduct change readiness assessments evaluate results and present findings in a logical and easy-to-understand manner
- Support the execution of plans by engaging impacted stakeholders and conducting awareness sessions
- Design, development, and delivery of impactful digital communications such as Emails, Posters/Leaflets, Banners, Intranet updates, Infographics, Videos, Screensavers, Information Bytes
- Support training efforts by managing the development and deployment of training materials using effective training channels
- Create and manage measurement systems to track the adoption, utilization, and proficiency of individual changes
Requirements
Qualification:
- Post-graduation or advanced degree in Business Administration/Human Resources/General Management/Organization Behaviour area preferred
- Change Management Certification (PROSCI or ACMP certified) preferred
Experience:
- Candidate should have 6 plus years of Change Management experience
- Candidate should have solid experience in Client facing roles
- Experience implementing change management plans utilizing multiple tools and techniques
- Experience in designing and delivering organization and project-level changes management plans and activities for large-scale technology-based projects and programs
- 5 plus years of experience in technology and digital programs level change management in large-scale industries
- Oil and Gas experience preferable
Skills:
- Experience working with a global Professional Services organization
- A solid understanding of how people go through change
- Experience and knowledge of change management principles, methodologies, and tools
- Exceptional communication skills, both written and verbal
- Excellent active listening skills
- Able to clearly articulate messages across a variety of audiences
- Able to influence others and move them towards a common vision or goal.
- Able to work effectively across all levels of an organization
- Familiarity with project management approaches, tools, and methodologies
- Flexible and adaptable
- Change Management certification desired
*Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process.