Job Purpose
Consulting and Analytics (VCA), the consulting arm of the organization, is a global team of industry experts. VCA supports banks (issuers and acquirers), merchants, and governments on a wide spectrum of topics within the payment sphere, including portfolio strategy and management, digital journeys, and risk management. This Senior Manager role is fundamental to further develop and scale the Risk service line within Consulting & Analytics CEMEA. More specifically, the core focus of this role will be threefold: executing and delivering on engagements, developing intellectual capital and best practices in fraud risk management, and supporting business development activities.
Key Responsibilities
- Support and execute delivery of Risk Consulting engagements for CEMEA clients The incumbent will be responsible for project delivery and execution Consulting engagements include both bespoke (e.g. end-to-end fraud reviews) and solution-driven projects (e.g. dashboards and diagnostic tools) for both issuers and acquirers, merchants and governments As part of project delivery, the incumbent will have to also collaborate with peers in other functional areas (e.g. Risk, Product, Client support services) and other VCA global/regional teams
- The incumbent will support the development of the risk service line offering as well as provide project team members with subject matter expertise across a wide area of topics, that include application fraud, transaction fraud and analytics. The incumbent will have significant hands-on experience in implementing risk best practices for both issuers and acquirers, leveraging client and network data, across relevant payment products and channels
- Although the focus of the role is on project management and delivery, the incumbent will also support all business development activities, including sourcing of deals, roadshows, pitches, and development of proposals
Requirements
Key Competencies:
- Expertise in fraud, as well as authorization
- Deep understanding of banking in general and more specifically, retail banking and payments
- Strong problem-solving capabilities, with demonstrated intellectual and analytical rigor
- Proven project management skills, with a track record of delivering high-quality project milestones on time
- Good communication and presentation skills, both written and verbal
- The result-oriented and highly motivated personality that proactively seeks to generate impact for both clients and the organization
- Ability to multi-task and manage multiple projects simultaneously with minimal guidance
- At least 8+ years in fraud, as well as authorization
- Experience within the financial services practice of a top-tier consulting firm is preferred. A combination of regional and global experience is strongly desired
- Strong experience in Microsoft PowerPoint and Excel, with the ability to synthesize data, extract key insights and develop executive presentations
- Able to travel frequently and work on client sites for extended periods across CEMEA
- Fluency in English mandatory Arabic is desired but not a prerequisite
*Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process.